Google Help. Send feedback on Help Center Community. Google Drive. Fix problems syncing to your computer If some or all your files are not syncing between your computer and My Drive , you can try to fix the problem.
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On your computer, click Backup and Sync. Click More Quit Backup and Sync.
Reopen Backup and Sync. On your computer, go to the Backup and Sync download page. Download the most recent version of Backup and Sync. Choose a new Google Drive folder and sync your files. It will take some time for your files to sync. Disconnect and reconnect your account After you disconnect and reconnect Backup and Sync, it will take some time to complete.
Click Error - Google Drive folder is missing. Click Disconnect account. Sign in again. You will be asked to choose a new location for the Google Drive folder. It will take some time for Google Drive to sync.